Category Archivedowntime



downtime 19 Dec 2009 11:36 am

Hundreds of Millions charged in fees, but they can’t keep their web site running

PNC Bank with downtime and and ugly error page.

downtime 02 Oct 2008 02:09 pm

LinkedIn Downtime

LinkedIn Downtime, originally uploaded by ChristophrHiestr.

Experienced at 9:56am EST

downtime &rants 10 Mar 2008 08:08 am

From Your Paycheck to the Toilet

Social Security web site is down

I suppose now that the first baby boomer has begun collecting retirement benefits, there are no funds left over to run the Social Security Administration web site.

downtime &rants &tech 22 Feb 2008 06:09 pm

Subprime Information System

Citifinancial Auto's Lame Customer web site

It’s such a comfort to know that all the money you are paying in interest on your auto loan is going to build a really robust customer service web site. Maybe all the IT folks had to go meet their new bosses in Abu Dhabi.

downtime &rants 27 Jan 2008 03:12 pm

Chase VISA is Unable to Accept my Payment

Chase Bank Stinks

Hey Chase, I have a newsflash for you. Lots of people pay their bills during the weekend. Many of your customers have jobs and kids and tight schedules. Sunday is often a good day to take some time, catch up on things. I suppose it’s also a good time for your IT department to sleep in.

I should be more understanding. What do you have ,$60 billion in credit card loans? I guess you can’t afford to have anyone available during the weekend to fix your servers when they go down. Maybe you should let Amazon handle the transactions for your Chase Amazon.com card.

I am unable to continue doing business with you.

downtime &rants &tech 18 Jan 2008 04:02 pm

Way to go Adobe!

Adobe's site--down midday on Friday

Nice going, Adobe. Friday at 11:00am EST is a GREAT time to go down for “scheduled maintenance.”

commentary &downtime &tech 17 Nov 2007 05:20 pm

Hey Verizon, You Call this “Reliable”?

Really great 24 x 7 6.5 x 5 service from Verizon. I don’t go looking for this stuff. I was trying to resolve a problem I had with Verizon where they kept billing me for DSL for months after I switched to Speakeasy. Verizon is unreliable

Image Detail

Verizon is unreliable

 

commentary &downtime &tech 17 Nov 2007 08:46 am

What Do Credit Card Companies Do With All the Money They Make?

They shut down their web sites for the weekend and fly to tropical resorts in their private jets.

American Express web site downtime
Capital One web site downtime